today, I finally gave up on bigfoot and went to subtledomains.com to buy a domain name.
Slick as poop thru a goose: twenty bucks for 2 years, they take paypal...what could go wrong?
as SOON as the payment cleared, I was directed back to subtledomains, with a message that said they had NOT (emphasis theirs) registered my domain name and that they had refused the payment.
Well, PayPal says they got paid. Money's gone from my account.
So.....fifty thousand unanswered emails to subtledomain later, I get a ONE SENTENCE REPLY, saying my domain is in my control panel.
MSNTVs don't HAVE control panels!
So, I wrote them and told them. No reply yet.
I also wrote Bert, over at zbox.com, to see if he could put it in HIS control panel, of HIS computer.
AAAAAAAAAUUUUUUUUUURRRRRRRRGH!
and now, cuz my money's tied up, I CAN'T GO ANYWHERE ELSE!
eat a bug!
Sent e-mail message
From: (Rogi�Riverstone)
Date: Wed, Oct 29, 2003, 5:48am
To: CASEID=245766-4792711952945169629@bkoffice.bigfoot.com
Subject: RE: can't register domain name
There is no place to "select..." title. I know what "title" means.
I am on an MSNTV unit. Perhaps your form is incompatible with my browser?
I cannont complete the form, as I said in my previous email. I require assistance.
Date: �� Wed, Oct 29, 2003, 6:43pm (MST+15)
From: �� infodomain@bigfoot.com
Subject: RE: can't register domain name
Dear Mr. Rogi Riverstone,
I always look forward to hearing from our customers whatever the circumstances may be.
You need to select your Title (Mr, Ms, or Mrs) on Step 3 of the domain registration.
I hope we have resolved this matter to your satisfaction. If you have any other questions or need more information, please email me and I will look into the matter personally.
Sincerely,
Heather Edwards, Customer Support (IDJ)
Bigfoot Communications LLC
----- Original message -----
FROM � : Rogi Riverstone
SENT � : Wed, Oct 29, 2003 06:54 AM GMT+08:00
TO � � : help@bigfoot.com
SUBJECT : can't register domain name
it's refusing my registration. It says I haven't filled all the required> fields, and is demanding I fill in "title." But there is no "title" form field!
***********
Sent e-mail message
From: (Rogi�Riverstone)
Date: Wed, Oct 29, 2003, 5:50am
To: CASEID=245685-5194600395204317071@bkoffice.bigfoot.com
Subject: RE: Customer Feedback
Are there any HUMANS there??? I CAN'T FINISH REGISTERING AND REQUIRE HELP! My browser detects NO field for "title!"
Date: �� Wed, Oct 29, 2003, 6:42pm (MST+15)
From: �� infodomain@bigfoot.com Reply to: �� CASEID=245685-5194600395204317071@bkoffice.bigfoot.com
Dear Mr. Rogi Riverstone,
I always look forward to hearing from our customers whatever the circumstances may be.
You need to select your Title (Mr, Ms, or Mrs) on Step 3 of the domain registration.
I hope we have resolved this matter to your satisfaction. If you have any other questions or need more information, please email me and I will look into the matter personally.
Sincerely,
Heather Edwards, Customer Support (IDJ)
Bigfoot Communications LLC
----- Original message -----
SENT � : Wed, Oct 29, 2003 06:51 AM GMT+08:00
TO � � : infodomain@bigfoot.com
SUBJECT : Customer Feedback
First Name: Rogi
Last Name: Riverstone
MESSAGE:it won't let me register for a domain name; it says "title" is a required form field, but there is no "title" form field!
I'll be distracted, until I get my domain name stuff straightened out and get moved over to http://zbox.com which might take awhile.
Darn http://bigfoot.com is supposed to register my domain name, but their form isn't compatible with msntv. AND even before they've finished their job, they've SOLD MY EMAIL ADDRESS and I'm getting pelted with SPAM!
And they've only answered my pleas for help with a bot generated form letter.
Jerks!
They offer 1st year registration for five bucks. But, frankly, I think I'd rather pay twice that to a real company.
I'll give them half of today to get their act together, and then I'm registering with a different service.
Everybody wants your money; nobody wants to provide the services or goods they advertise! grrrrrrrrrrrrrrrrrrrr
OK: I wrote to spam@webtv.net and asked WHY they couldn't filter out huge emails from dubious email services, since they're worms and viruses. Never got a reply, of course. Today, I saw this in MSNTV Propoganda Central:
MSN TV's latest anti-spam measures
Noticed more unwanted mail lately?
We have!
To help decrease the amount of unwanted mail ("spam") you get, soon we will begin discarding e-mails that contain these file types: .exe, .pif, .bat, .scr, and .com.
Files with these extensions often contain viruses or are attached to spam and are meant for a personal computer. They have no purpose or use on MSN TV. Except for discarding these e-mails, this change to our e-mail service should not interfere with delivery of your other e-mail messages.
Except, you see, SOME of us MSNTV users have lives BEYOND the firewall, and actually correspond with ~gasp~ COMPUTER USERS, some of whom don't REALIZE MSNTV can't view such files.
So, instead of scanning large emails from KNOWN SPAM OUTLETS ONLY, you're going to block ALL such emails. That means, I'll be missing some important correspondence.
Thank you very much.
Dweebs.